| Audience |
Network Engineers
who will be designing IP Telephony solutions that
include the deployment of Cisco Call Manager and
Unity products. |
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Duration |
5 Days |
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| Course Abstract |
Cisco IP Telephony course
focuses on the Cisco Call Manager and the devices
that register to Cisco Call Manager to complete
a Cisco IP Telephony solution. The course begins
with design details and best practices for clustering
and the various deployment options and includes
installation and upgrade information and exercises.
The various components of Call Manager are discussed,
as are the devices that constitute an IP telephony
solution. To ensure an the student leaves with
an understanding of the entire solution an overview
of gateways is provided and route plans are covered
in depth. The course provides detailed information
on the Call Manager services and configuration
exercises. Various methods of Call Manager administration
are covered in the course as well as troubleshooting
methods. The lesson on integrating applications
is a natural extension of the material from the
Call Manager to the IP telephony solution. The
course includes hands-on laboratory exercises
through out that challenge the student to install,
configure and monitor a Cisco Call Manager cluster
of components. |
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|
| Objectives |
Upon conclusion, each participant will have
acquired these skills:
- Identify AVVID and CallManager Components
- Define and list benefits of CallManager Cluster
and Deployment Options.
- Install the Cisco Call Manager components
and upgrade a Call Manager Cluster.
- Describe the various IP phone models and list
their features.
- Configure Cisco Call Manager to support IP
Phones
- Identify and configure Catalyst Switches used
in CIPT solutions.
- Describe how gateways fit into the CIPT design.
- Configure a basic route plan.
- Configure a complex route plan.
- Configure Call Manger Class of Service.
- Configure Call Manager Media resources
- Configure Call Manager features
- Configure Call Admission Control and SRST
- Configure Cisco Web Attendant
- Configure Extension Mobility
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| Class Format |
Lecture and Lab |
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|
| Prerequisites |
A fundamental
understanding of::
- Basic working knowledge of a computer and
experience installing software onto a PC
- Basic understanding of network connectivity
- Windows 2000 Server experience
- Understanding of how network devices get subnet
and IP addressing information
- VLAN routing and configuration
- TCP networking
- Configuration of dial-peers on H.323 voice-enabled
routers
- Basic route plan construction
- Cisco IOS and Catalyst OS command line basics
- IOS Configuration
- Knowledge of Telephony Application Programming
Interface (TAPI) and Java Telephony Application
Programming Interface (JTAPI) (optional)
- Obtained a Cisco Certified Network Associate
(CCNA) certification
- Taken the Building Cisco Multilayer Switched
Networks (BCMSN) course
- Taken the Cisco Voice over IP, Frame Relay
and ATM (CVOICE) course
- Completion of Cvoice and CIPT classes
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